Tommy Wallace
4 Contributions
Sent wrong item and a faff to return
They sent me the wrong item. The returns policy is a bit of a pain, they wanted me to post back the item they had wrongly posted me and then send them the receipt for postage for them to refund it to me. I’d have had to wait for the correct item to be sent out which wouldn’t have made it on time for the recipient’s birthday so ended up using Amazon, which turned out cheaper.
A fabulous selection of toys
A fabulous selection of toys; l had to resist spending too much money! Our niece (and her parents) absolutely loved all of the presents. Would highly recommend. Thank
Excellent service
Excellent service, great quality, prompt delivery and easy to navigate website.
Glen F105
6 Contributions
Efficient service
Clear communication, items delivered on time
George Ellis
2 Contributions
Excellent customer service
I ordered 3 items from Brightminds; A seascope, circuit alarm kit and a metal detector. All arrived on time. The metal detector didn't work and I called them that day. They sent a replacement on next day delivery. Unfortunately that stopped working a day later. I contacted them again and they arranged the two items to be picked up and a refund to be made. Even though they were faulty I think their rapid response was excellent, a rarity these days with a lot of online shops. They were easy to get on the phone and very helpful. The other two items were fantastic and I will defiantly keep shopping with them. Knocked off one star just for the item.
Thomas A.
2 Contributions
Good education toy
Good education toy, and very safe for a two year old
Donald Marshall
1 Contribution
Brilliant toys for all ages
Brilliant toys for all ages
Erin Peters
5 Contributions
Inspiration for engaging kids toys
As usual some great ideas for my nieces and nephews toys. But delivery times and cost still falls short of the likes of prime. The same goes for the web site.
Hanna Shaw
3 Contributions
Despatched very quickly
Despatched very quickly. Item looks good but is a present so not used yet
Frazier043
4 Contributions
Useful gifts
These were presents for the grandchildren. They are enjoying whatever they got.
Johnny361
2 Contributions
Dance Mat
Ordered dance mat for grandaughters birthday and delivery was fine came quicker than expected so would definately use them again. She hasn't used the mat yet so can't review the product but company appear to be very good from ordering to delivery
Molly R814
2 Contributions
Happy Puzzle
The goods ordered were despatched quickly and efficiently to the recipient’s address. I am very impressed with BrightMinds service. The selected item was enthusiastically received.
Dennis Ross
4 Contributions
Poor delivery
A great gift for my grandson, but having paid for an express 2 day delivery, the parcel took 5 days which was late for the birthday. I emailed BrightMinds twice to assist but received no response, until I telephoned on the 5th day.
Eugene508
2 Contributions
Prompt service great sticker books
Prompt service great sticker books
Anthony79
4 Contributions
Late delivery
Late delivery. Missed birthday. Then pesters me constantly for reviews and their unsubscribe function doesn’t work.